Privacy Policy
Last updated: January 10, 2025
This Privacy Policy outlines how Call-Taxi.com collects, uses, and protects your personal data when you use our services. We respect your privacy and are committed to ensuring that your personal data is protected in accordance with both European regulations (such as the General Data Protection Regulation – GDPR) and US state regulations (such as the California Consumer Privacy Act – CCPA, Virginia Consumer Data Protection Act – VCDPA, and others).
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of personal data when you use our services:
- Personal Identification Information: Name, email address, phone number, and location.
- Payment Information: Payment method details (e.g., PayPal, credit card information) for subscription and service payments.
- Location Data: When you use our website or app, we may collect your geographic location for taxi service optimization.
- Device Information: Information about the device you use to access our services, including IP address, device type, and browser type.
2. How We Use Your Information
We use your personal data for the following purposes:
- To Provide and Improve Services: We use the data to offer our taxi services, process your bookings, and improve our services.
- Personalized Advertising: Your data may be used to show you relevant ads based on your interests, location, and previous activity.
- Legal Compliance: We may process your data to comply with legal obligations under European and US privacy laws.
- Customer Support: To address any issues, provide support, and respond to inquiries.
3. Your Rights and Choices
European Regulations (GDPR):
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can correct or update your personal data at any time.
- Right to Erasure: You can request the deletion of your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You can request that we limit the processing of your data under certain conditions.
- Right to Object: You can object to the processing of your personal data for direct marketing or other legitimate purposes.
- Right to Data Portability: You can request your data in a portable format to transfer it to another service provider.
US State Regulations (CCPA, VCDPA, etc.):
- Right to Know: You have the right to request the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request that we delete the personal data we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You can opt-out of the sale or sharing of your personal information with third-party vendors for advertising purposes.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights under CCPA and other state laws.
4. Sharing Your Information
We may share your personal information with the following parties:
- Third-Party Service Providers: We may share your data with third parties who help us provide our services, such as payment processors and advertising partners.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to legal processes.
- Advertising and Marketing: If you consent, your data may be shared with our advertising partners to display personalized ads based on your interests and online behavior.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with legal obligations. After that period, we will delete or anonymize your personal data, unless it is necessary to retain it for legal reasons.
6. Security of Your Data
We take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no security system is 100% secure, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and provide personalized ads. You can manage your cookie preferences in your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to comply with legal requirements or reflect changes to our practices. Any changes will be posted on this page, and the date at the top will be updated.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at:
Email: [email protected]
Phone: +381 65 854 1482
Address: 11070 Novi Beograd
By visiting this page on our website: Contact
10. Data Protection Officer (DPO)
If required by law, we have designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with GDPR and US state regulations. You can contact our DPO at:
DPO Email: [email protected]